Returns | Shipping Policy
Returns can be expensive, so please double check orders before finalizing a purchase! We are same day and next business day shipping. If you have any questions on sizing, please reach out to us, we would love to help you! You may email us at wesleys.nebraska@gmail.com or call or text 308-325-0348. We would love to hear from you and help you get the best fit possible to help save time and money for everyone!
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RETURNS
- All shipping and handling is non-refundable.
- ALL Final Few Sales items are final sale. No returns, exchanges, or refunds.
- Wesley's Offers two options for returns/exchanges:
Option 1: Returns for store credit that has no expiration date and a 30 day return window. Store credit is issued in credit codes issued to the customer within 48 hours of return processing. Store credit is issued in the full amount of the purchase price for item(s) excluding shipping costs.
Option 2: Wesley's offers refunds with a 10% restocking fee included with a 14 day return window. All returns received outside the 14 day return window will be issued store credit.
Additional Note* For exchanges, please order item exchange size needed as soon as possible since we cannot guarantee stock to hold. Returns/exchanges will be processed for the two options above and returns window.
Returns- Please include the return postcard describing item(s) being returned, the reason for return, your name, and email. Not doing so slows down the process of finding and applying store credit/refund once item(s) have cleared returns.
Due to the nature of this product, we cannot accept exchanges or returns. We apologize for the inconvenience.
We provide a full ingredient list for every product. Please be sure to read it for any possible allergens before ordering and note that our products are made primarily with beeswax and tallow.
We always suggest you perform a patch test before using any of our products. We recommend introducing a little at a time into your skincare routine. If you experience any reactions, please discontinue use.
We understand that each person has a unique preference in scents and textures. However, as a small business we cannot offer returns or exchanges for a dislike of scents, textures, or colors after products have been opened.
Please never add water and store it in a cool, dry place.
In the warmer months the body butter may arrive to you in a melted or liquid state. By purchasing, you have consented to the possibility of them arriving in a liquid state and refunds will not be issued based on consistency upon arrival. If your order arrived in a melted or liquid state, please set it upright in a cool room or refrigerator until it solidifies. The quality of the product will not be affected and will remain intact, even if the consistency that it arrived in was different than expected.
If there is an issue with your order, for example a broken item, please contact us.
Disclaimer: This content is for educational purposes only. It is not meant to treat,
diagnose, or cure any condition and does not offer medical advice. Test a small patch of skin first; if irritation occurs, discontinue use immediately. Wesley's is not responsible or liable for misuse of product or reactions to product. This product does not stop aging or shrink wrinkles; it is specifically for moisture and an all-natural option for skin care moisture. Results differ between each person. Wesley's is not responsible or liable for any irritation from first time use patch testing or continued use if consumers do not patch test and continue use after irritation occurs. Wesley's is not responsible or liable for any allergic reactions from product. Purchase of product is consumer acknowledgement that they have read the full ingredients list before use. Ingredients list can be found below, in product pictures, and on each jar label.