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Return Policy

Returns can be expensive, so please double check orders before finalizing a purchase!  
Wesley’s offers refunds if you aren’t 100% satisfied WITHIN the 14-day window available for returns (Sundays excluded from 14-day window). It is the customers responsibility to return item(s) within or on the 14th day of the returns window time frame. There is a 15% restocking fee to cover shipping and processing fees. For items that are outside of the 14-day window for returns, Wesley’s has the right to deny.
We know they mail system can be slow sometimes! We are more than happy to work with our customers if the shipment is slowed for any reason after it has been shipped and we take the postmarked date on the return into consideration if it does arrive after the 14 day return period. 
Wesley's holds the right to deny returns on items that are postmarked and shipped after the 14 day return window allowed for customers.
Wesley’s is not responsible for lost return items if we do not receive them back. It is the customers responsibility to track the return.
If returns do not meet return requirements or Wesley’s holds the right to deny refund or store credit.
Items to be returned MUST be in new condition, with tags still attached. No signs of wear, wash, make-up, smoke, or deodorant are allowed on returns. Wesley’s holds the right to deny returns if they do not meet above-stated requirements. 
Shipping charges are non-refundable. 
Please include a note describing item(s) being returned, the reason for return, your name, and email. 
Wesley’s is not responsible for lost shipping returns. Please use a tracking number if sending in returns! 
Buyers are held accountable for all return or exchange shipping costs unless Wesley’s sent an incorrect size or item.
When returns are received/processed, Wesley’s will notify customers via txt or email confirming details on return/exchange. 
Returns will be processed in approximately 3-5 business days from the date of arrival. 
If returns meet all necessary requirements to re-sale item(s), you will be refunded – excluding the 15% fee for restocking and shipping costs – within 24 hours of a return confirmation e-mail. 
All items purchased on sales specials that are not included in the Final Few Collection are available for store credit only on returns.
All sale items are final: no returns, refunds, or exchanges on any and all sales items. 
EFFECTIVE JANUARY 1, 2020 Wesley's will no longer offer refunds on merchandise unless there is a mix-up on our end. All orders being returned will be held as store credit for the customers future use that does not expire.