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Returns | Shipping Policy

Returns can be expensive, so please double check orders before finalizing a purchase! We are same day and next business day shipping. If you have any questions on sizing, please reach out to us, we would love to help you! You may email us at wesleys.nebraska@gmail.com or call or text 308-325-0348. We would love to hear from you and help you get the best fit possible to help save time and money for everyone! 

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LEAP YEAR SALE 

Discount codes cannot be combined at the checkout* ALL Final Few Sale Items are final sale. No returns, refunds, or exchanges on any final few sale items* All 50% off purchases (excluding final few items) are valid for store credit return only* 

All leap year sale items are subject to our 14 and 30 day returns window - see below for returns information

It is the customers responsibility to ensure that a discount code is entered and applied to the checkout before finalizing purchase. Wesley's does not issue refunds for codes not used at the checkout. Wesley's cannot cancel orders for discount codes not used at the checkout.
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If a code is not working, please contact us at wesleys.nebraska@gmail.com or message us on our Instagram business page: @wesleysboutique

 

RETURNS

- All shipping and handling is non-refundable.

- ALL Final Few Sales items are final sale. No returns, exchanges, or refunds.  

- Wesley's Offers two options for returns/exchanges: 

Option 1: Returns for store credit that has no expiration date and a 30 day return window. Store credit is issued in credit codes issued to the customer within 48 hours of return processing.

Option 2: Wesley's offers refunds with a 10% restocking fee included with a 14 day return window. All returns received outside the 14 day return window will be issued store credit.

Additional Note* For exchanges, please order item exchange size needed as soon as possible since we cannot guarantee stock to hold. Returns/exchanges will be processed for the two options above and returns window. 

Returns
- Wesley’s offers two options for returns/exchange for all items that are not included in the Final Few Sale Category.
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- Wesley's holds the right to deny returns on items that are postmarked and shipped after the 30 day return window for option 1 and after the 14 day return window for option 2 allowed for customers if they do not meet return requirements. 
- If Wesley's issues a return label for item(s) to be returned, customers have 10 days to send back product(s) with return label. After 10 day period, Wesley's holds the right to void return label and customers are responsible for return shipping costs. 
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- Items returned must be in new condition, with tags still attached. No signs of wear, wash, make-up, smoke, pet hair or deodorant are allowed on returns.
- Fragile items being shipped for return/exchange must be packaged either in packaging/padding to keep item(s) safe during shipping. Wesley’s is not responsible for fragile items returned broken in route if not properly packaged. 
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Please include the return postcard describing item(s) being returned, the reason for return, your name, and email. Not doing so slows down the process of finding and applying store credit/refund once item(s) have cleared returns. 
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- Returns will be processed in approximately 2-3 business days from the date of arrival. 
If returns meet all necessary requirements to re-sale item(s), you will be issued store credit/refund for the option chosen.
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- Please ship all returns to: 
Wesley's Boutique 
76498 RD 446
Sumner, NE 68878
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Refunds
- Wesley’s issues refunds if item's are defective when received outside of damage from mail. OR if items are returns within the 14 day return window and have a 10% restocking fee included for option 2 of our returns policy. 
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- If damaged from the mailing system, customers must file a claim with USPS, UPS, or other mail service utilized.
- For defective items, we ask customers to send pictures immediately after opening to our email wesleys.nebraska@gmail.com
- For all damaged/defective items (outside of damage from mailing) customers have a 30 day return window for refund. Any items returned past 30 day window will be issued store credit.  
Additional Notes
- Wesley's is not responsible for item(s) that are lost, stolen, or damaged after the package leaves our facility, during handling of USPS, UPS, and other shipping methods, or has been scanned in as delivered to recipient.
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- Wesley's is not responsible for filing claims on items due to mishandling on behalf of the USPS postal system, UPS, or FedEx.
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- Once an order has been placed, we cannot cancel the order due to daily changes in store inventory. If the customer would like to return for refund option, please return item(s) within our 14 day return window.
- It is the customers responsibility to ensure that a discount code is entered and applied to the checkout before finalizing purchase. Wesley's does not issue refunds for codes not used at the checkout. Wesley's cannot cancel orders for discount codes not used at the checkout.
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- If a code is not working, please contact us at wesleys.nebraska@gmail.com or message us on our Instagram business page: @wesleysboutique
- Only one code is allowed to be used at the checkout at a time. Discounts and codes cannot be combined.